Terms of sale |
Products The products offered are those listed on the site guylainepigeon.com within the limits of available stocks. In the event of a stock shortage that would result, for example, from a simultaneous purchase on the internet it is the first purchase that will be considered, you will be contacted and refunded, if applicable, if you do not wish to choose another product. Each product is presented on the website in the form of a description containing its main technical characteristics. The photographs are as faithful as possible but do not bind the seller. The sale of the products presented in the guylaine pigeon.com site is intended for all buyers residing in Canada. Prices The prices appearing on the product sheets of the internet catalog and are prices in Canadian dollars without taxes according to the law on registered companies whose turnover is less than $30,000 / year. The company reserves the right to modify its prices at any time, it being understood, however, that the price appearing in the catalog on the day of the order will be the only one applicable to the buyer. The prices indicated do not include delivery costs, invoiced in addition to the price of the products purchased according to the total amount of the order. Combining the purchase of several products could in many cases not increase the price of transport. Loyalty program The loyalty program consists of generating points that can be converted into discount coupons. One point is generated for every $20 of purchase (before shipping) and is worth .50 cents. You must be a registered customer to accumulate points.
The buyer can choose to order without creating an account, however it will not be possible for him to have access to the history of his orders. It is also possible to place an order by phone and also to pick up your purchase at the workshop without delivery costs. The method of payment can then be in cash or by interac transfer. Payment For orders placed on the site, only payments by Interac transfer are accepted: the buyer selects the products he wishes to order in the "basket", modifies if necessary (quantities, references...), checks the delivery address or enters a new one. Then, the shipping costs are calculated and submitted to the buyer, as well as the name of the carrier. Finally, the last step offers him to check all the information, read and accept these conditions of sale by ticking the corresponding box, then invites him to validate his order by clicking on the button "Confirm my order". This last click forms the final conclusion of the contract. Upon validation, the buyer receives a purchase order confirming the registration of his order. In order to finalize their payment and trigger the processing of their order, the buyer must make their Interac e-Transfer to info@guylainepigeon.com. Upon receipt of the transfer, the order will be processed and the buyer will be informed by email. The order will be shipped, in the majority of cases, no earlier than 2 working days after receipt of the transfer corresponding to the order, subject to sufficient provisions (see section products). Retention Guylaine Pigeon, artist retains full ownership of the products sold until the perfect collection of the final price indicated in the basket. Returns The buyer has a period of 10 working days from the delivery of his order to exercise his right and thus return the product to the seller for exchange or refund without penalty, with the exception of delivery costs provided that it has never been used and is in the same condition as delivered. The refund is made only after receipt and inspection. Personalized or special order products are not returnable or refundable. Delivery Deliveries are made to the address indicated on the purchase order which can only be within the geographical limits of Canada. Orders are delivered by Canada Post, if possible in a bubble envelope and without a tracking number. The deadlines are those of Canada Post according to the delivery address. The departure of the parcels is from Val-d'Or, Qc, Canada. The buyer will be notified of the mailing. Guarantee In the event of a defect, the buyer must notify the seller upon receipt. The product can then be refunded under certain conditions. Responsibility Guylaine Pigeon, artist, in the process of distance selling, is only bound by an obligation of means. It cannot be held liable for damage resulting from the use of the Internet network such as loss of data, intrusion, virus, break in service, or other involuntary problems. Intellectual property All elements of the site guylainepigeon.com are and remain the intellectual and exclusive property of the company Guylaine Pigeon, artist. No one is authorized to reproduce, exploit, or use for any purpose whatsoever, even partially, elements of the site whether in the form of photo, logo, visual or text. Personal data Your personal data will never be shared with a third party. |